NetBurner Community Forum

I just accidentally decommissioned one of my MOD5282s by allowing a loose +12VDC lead to touch the PCB, so now I have a question:

The Netburner pricing model includes a software license with each piece of hardware sold. If the hardware is destroyed, does that software license live on? If so, can a replacement netburner be purchased at a reduced price without the software license component?

Hello,

Sorry to hear about that. It would be best to log into your regular support account at http://support.netburner.com and ask if there is anything that could be done to fix or replace the device.