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Discover webpage
Posted: Wed Sep 20, 2023 7:16 am
by SeeCwriter
Using the discover.netburner.com webpage, I can normally find all modules that are using v3.x apps, regardless of the subnet. However, with one particular subnet I can't find anything, even when the PC is on the same subnet as the module. This is not a Netburner issue. I believe the subnet in question is configured differently than the others. Can you tell me what protocol or feature needs to be enabled on the subnet for discovery to work?
Re: Discover webpage
Posted: Wed Sep 20, 2023 3:46 pm
by TomNB
Some things to check:
Does that subnet have Internet access? Can it route out?
Does the NB device have a gateway and dns configured?
Re: Discover webpage
Posted: Thu Sep 21, 2023 11:03 am
by SeeCwriter
The module was missing a gateway address because the module was configured for Static IP. I switched it back to DHCP, and now it's visible.
Thanks.
Re: Discover webpage
Posted: Mon Mar 04, 2024 9:59 pm
by Ushavilash
Check that the Bonjour service is enabled and multicast traffic is allowed and also check if there are any firewall settings blocking the discovery process.