Discover webpage

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SeeCwriter
Posts: 624
Joined: Mon May 12, 2008 10:55 am

Discover webpage

Post by SeeCwriter »

Using the discover.netburner.com webpage, I can normally find all modules that are using v3.x apps, regardless of the subnet. However, with one particular subnet I can't find anything, even when the PC is on the same subnet as the module. This is not a Netburner issue. I believe the subnet in question is configured differently than the others. Can you tell me what protocol or feature needs to be enabled on the subnet for discovery to work?
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TomNB
Posts: 574
Joined: Tue May 10, 2016 8:22 am

Re: Discover webpage

Post by TomNB »

Some things to check:
Does that subnet have Internet access? Can it route out?
Does the NB device have a gateway and dns configured?
SeeCwriter
Posts: 624
Joined: Mon May 12, 2008 10:55 am

Re: Discover webpage

Post by SeeCwriter »

The module was missing a gateway address because the module was configured for Static IP. I switched it back to DHCP, and now it's visible.
Thanks.
Ushavilash
Posts: 3
Joined: Mon Feb 26, 2024 11:00 pm

Re: Discover webpage

Post by Ushavilash »

Check that the Bonjour service is enabled and multicast traffic is allowed and also check if there are any firewall settings blocking the discovery process.
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