attempting to evaluate netburner

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joshj
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Joined: Tue May 21, 2019 11:09 am

attempting to evaluate netburner

Post by joshj » Tue May 21, 2019 11:22 am

I have a brand new dev kit for MOD5441x I am attempting to evaluate. At step 2.1 in the quickstart guide it is not possible to proceed. When I try to add the serial number the website claims "Serial Number is invalid or already in use". I have a limited amount of time to do this evaluation and this has taken up much of the time already. Is there anybody I can call or email about this?

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pbreed
Posts: 1042
Joined: Thu Apr 24, 2008 3:58 pm

Re: attempting to evaluate netburner

Post by pbreed » Tue May 21, 2019 11:44 am

Serial number is not the board serial number its the Software serial number.
Should have come in the dev kit on a card...

It will look like:

MOD541X:XXXXXXXXXX

Use the whole thing....

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pbreed
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Re: attempting to evaluate netburner

Post by pbreed » Wed May 22, 2019 10:46 am

Did you get this resolved?

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pbreed
Posts: 1042
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Re: attempting to evaluate netburner

Post by pbreed » Wed May 22, 2019 3:33 pm

This is being covered offline via NetBurner support.
This was not a new kit it was a used kit that had in fact already been registered.

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