Toasted MOD5282

Discussion to talk about hardware related topics only.
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nirias999
Posts: 10
Joined: Thu Apr 24, 2008 3:36 pm

Toasted MOD5282

Post by nirias999 »

I just accidentally decommissioned one of my MOD5282s by allowing a loose +12VDC lead to touch the PCB, so now I have a question:

The Netburner pricing model includes a software license with each piece of hardware sold. If the hardware is destroyed, does that software license live on? If so, can a replacement netburner be purchased at a reduced price without the software license component?
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NetBurnerGroup
Posts: 11
Joined: Thu Apr 24, 2008 4:08 pm

Re: Toasted MOD5282

Post by NetBurnerGroup »

Hello,

Sorry to hear about that. It would be best to log into your regular support account at http://support.netburner.com and ask if there is anything that could be done to fix or replace the device.
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